Payment Authorization & Billing Policy

Effective date: July 2, 2026

1. Card on file and launch-stage bookings

Clean Curb Co. may allow or require customers to save a payment method when submitting a booking request. Unless clearly stated otherwise at checkout, saving a card during launch-stage booking is an authorization for future confirmed service, not an immediate charge. Your card should not be charged until your route or service is confirmed.

2. Authorization to charge

By submitting payment information, approving checkout, accepting an invoice, choosing recurring service, or otherwise authorizing payment, you authorize Clean Curb Co., Stonebranch Capital LLC, and our payment processors to charge your payment method for confirmed services, recurring visits, add-ons, taxes, approved fees, late cancellation or missed-service charges, and other amounts you authorize under our Terms and policies.

3. Payment processors

Payments may be processed by Stripe or another payment provider. We do not store full card numbers on our own servers. Payment processors may store payment tokens, card details, billing details, transaction records, fraud signals, and related information under their own terms and privacy practices.

4. Estimates and final pricing

Booking form totals and website prices may be estimates. Final pricing may depend on bin count, service frequency, add-ons, access, service area, route availability, promotions, taxes, fees, and service details confirmed by text, email, invoice, checkout, or the customer portal. We may correct obvious pricing errors before charging or performing service.

5. Recurring service billing

If you enroll in monthly, every-other-month, quarterly, or another recurring plan, you authorize us to charge your saved payment method for each confirmed recurring visit until the plan is canceled or paused. Charges may occur before, on, or after the scheduled service date depending on the billing method used, but we will not knowingly charge for a visit we cannot confirm or perform unless the charge is allowed under our Cancellation & Refund Policy. If we collect payment for a confirmed visit that we later cancel or cannot perform for our own operational reasons, we will handle the payment under our refund-or-reschedule process.

6. Failed payments

If a payment fails, we may ask you to update your payment method, retry the payment, pause service, cancel future visits, withhold future service, or pursue collection of unpaid amounts. You are responsible for keeping your payment information current.

7. Chargebacks and payment disputes

If you believe a charge is incorrect, please contact us first so we can review the issue quickly. We may use booking records, route confirmations, service photos, service checklists, communications, invoices, and payment records to respond to chargebacks, disputes, fraud claims, or collection issues.

8. Taxes and fees

Prices may be subject to applicable taxes, card processing fees, platform fees, local charges, or other amounts where permitted or required. Any required taxes or fees may be shown at checkout, invoice, confirmation, or receipt.

9. Refunds and credits

Refunds, credits, re-cleans, skipped visits, late cancellations, and missed-service charges are handled under our Cancellation & Refund Policy. Approved refunds are generally issued to the original payment method when possible.

10. Contact

Payment or billing questions can be sent to billing@cleancurbco.com or to contact@cleancurbco.com. You may also call +1 (843) 888-4124.

Clean Curb Co. is operated by Stonebranch Capital LLC.